Products/BE Messagingmessaging.binaryelements.com ↗

The business number the whole team can answer.

A real Australian 04 in a shared inbox: cases the desk can own, true MMS in the thread, inbound voice on the same number, and an AI agent that drafts or sends. Port your existing number across.

Example threadShared inbox
CustomerIs my order ready to pick up?
AI draftHi, order 4471 is ready to collect from 2pm today.
TeamChecked the order, sent the reply, closed the case.
Answered from the business number in 4 minutes
9 November 2026Telstra switches off Desktop Messaging. Keep the team texting from a business 04, with a shared inbox instead of a single desktop.Moving off Telstra Desktop Messaging →

How a message goes

Lands, owned, answered, closed.

Lands in the inbox

Texts and photos to your 04 reach the team, not one person's phone.

Someone owns it

A case with a name on it, so nothing waits for whoever is nearest.

Reply drafted

The AI drafts from what you've taught it; you send, or let it send.

Closed and kept

The whole thread stays with the number, searchable later.

What's in it

One number, with the desk to run it.

We are not competing on cents per SMS. The work is the operations layer around a real business 04.

Desk

Team SMS

A shared inbox with cases, true MMS and inbound voice on the same number.

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Campaigns

Bulk and marketing SMS

Campaigns from the same number, with replies back in the inbox.

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AI

AI auto reply

Inbound texts read, understood and answered, draft-only or sent.

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API

SMS API and MCP

Send and receive from your own systems and agents.

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Numbers

Virtual mobile number

A real Australian 04 for the business, or port the one you have.

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Moving

Leaving Telstra Desktop Messaging

Telstra switches it off on 9 November 2026. Keep texting from a business 04.

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Plans and pricing

Pricing, the 7-day trial and sign-in are on messaging.binaryelements.com.

See pricing